River Road Veterinary Hospital

Frequently Asked Questions

For our veterinary team, no question is too big or too small. The following are some of our most frequently asked questions.

We proudly serve the pets of Orrington, ME and beyond.

We get a lot of interesting questions from pet parents at River Road Veterinary Hospital. The following are some frequently asked questions that may help answer any questions or concerns. Please contact us at 207-825-2105 if you have any further questions about your pet.

Are we the right vet for your pet?

In your search for lifelong health care for your beloved pet, we believe you should expect high quality care as well as great service. Our goal has been to assemble a veterinary health care team committed to providing exceptional client service and veterinary health care. Our commitment to you is to continue to offer the warmth of a small practice, with the fantastic care and knowledge that you’ve come to expect.

The most important part of your pet’s health care is the physical examination. Even the most attentive, loving pet owner probably does not have the objectively, and instrumentation, to perform a complete exam. From palpating the lymph nodes to examining the optic nerve of the eye, looking into the ear canals, listening to the heart, and really looking at the teeth, we are able to get a comprehensive snapshot of your pet’s health status, with treats and smiles all along.

Wherever you and your pet end up, you should try to choose a veterinarian who is calm, compassionate, and willing to explain things in a way that you understand. Find a veterinarian with whom both you and your pet feel comfortable. Ideally, it should be convenient to your home. Choose a clinic with qualified staff and facilities to undertake surgery, do in-house bloodwork and x-rays, and perform procedures requiring anesthesia, such as teeth cleaning. We hope River Road Veterinary Hospital will be the right choice for you!

What are the hospital hours?

Our hospital is open Monday to Friday from 8:00 am to 5:30 pm and are closed on Saturday and Sunday.

What forms of payment do you accept?

We accept cash, checks, all major credit cards and Care Credit.

What does it mean to be AAHA accredited?

The AAHA, or American Animal Hospital Association, is the only organization that accredits veterinary hospitals in the U.S. and Canada, meaning they set the standards for high-quality veterinary care.

The process of becoming AAHA-accredited is grueling—clinics that choose to apply for accreditation must demonstrate that they are thorough, responsive, sanitary, and safe. The AAHA also rates hospitals for compliance in following a wide array of veterinary protocols.

Only 12-15% of hospitals in North American are accredited by the American Animal Hospital Association. This designation means that we have met or exceeded the rigorous standards set by the AAHA and are inspected annually to ensure we maintain those standards, so your pet gets the best quality care possible.

When you bring your furry families to us, you can rest assured that they are in good hands!